Tag Archives: Overpayments

How to Refund a Customer’s Overpayment in QuickBooks

Posted on September 30, 2013 by Laura Madeira

Has your company received an overpayment from a customer? Although it is rare, during difficult economic times, knowing how to handle the transaction can help keep your financial records correct and your customers happy. When you receive an overpayment, you … Continue reading →

Creating a Customer Refund Check in QuickBooks

Posted on September 27, 2013 by Laura Madeira

Use the Create Credit Memos/Refund transaction when a customer returns a product, or you want to record a credit toward a future purchase. To practice refunding an overpayment with a check, begin by opening a sample data file: On the … Continue reading →